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Can I communicate with the assistant using voice notes?

Yes. With Transi WhatsApp, you can communicate naturally using voice notes, just as you would in a regular WhatsApp conversation.

Our AI-powered assistant is specially designed to understand and interact with customers in Dominican Spanish, including the natural expressions and conversational style used by Dominicans. You can send a voice note to ask a question, request assistance, or get guidance through your Transi process, and the assistant will help you with the next steps.

And if at any point you need additional assistance or prefer to speak with a person, Transi WhatsApp can guide you to our Customer Support team for personalized human support.

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Our team can help with anything the Help Center didn't answer.

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