No. Cash Pickup is personal and can only be collected by the recipient named on the transfer. For your security, the recipient’s identity must be successfully verified before the money can be released.
A family member, friend, or any other person cannot collect the money on the recipient’s behalf, even if they have the transaction information or pickup code (OTP).
If the recipient information is incorrect or needs to be changed, please contact Transi Customer Support for assistance before attempting to collect the transfer.
