Transi will keep you informed about the status of your transfer based on the delivery method selected by the sender.
Bank Deposit: You’ll receive a notification when the transfer has been successfully deposited into your bank account.
Cash Pickup: You’ll be notified when your money is available for collection. For eligible transactions, you can also receive updates through Transi WhatsApp, complete your validation in advance, and receive your OTP before visiting a participating Transi Network location.
Home Delivery: You’ll receive updates about your delivery, and the recipient will be contacted as needed to confirm the address and coordinate the delivery.
The sender can also track the transfer directly through the Transi app and will receive status updates throughout the process.
If you need help with the status of a transfer, Transi WhatsApp and our Customer Support team are available to assist you.
