✕
How It WorksPayout OptionsAboutSend MoneyRewardsCompliancePrivacy PolicyTerms of Service
Language

If I delete the WhatsApp conversation, do I lose my remittance?

No. Deleting your Transi WhatsApp conversation does not cancel, delete, or affect your transfer or transaction history. Your transactions are securely maintained within Transi’s systems and are not dependent on your WhatsApp conversation history.

You can start a new conversation with Transi WhatsApp at any time, and the assistant will guide you to access your available services, check your transaction information, or continue with the process you need.

If you need additional help, you can also connect with Transi Customer Support for personalized assistance.

Still need help?

Our team can help with anything the Help Center didn't answer.

Contact Us