The Transi WhatsApp assistant is your personalized digital support experience within WhatsApp, designed to guide and assist you throughout your Transi journey.
Through the assistant, you can complete your onboarding and identity verification, validate eligible Cash Pickup transactions before visiting a Transi Network location, receive and check transaction updates, access currency conversion options for eligible transfers received in USD, initiate domestic money transfers, get information about Transi, and receive support throughout each process.
The assistant guides you step by step, helping you understand what you need to do and what comes next. And whenever you prefer or need additional assistance, it can connect and guide you to Transi’s Customer Support team so you can receive personalized support from a real person.
