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What happens if my recipient's name or address is incorrect?

It’s important to make sure your recipient’s full name, address, and contact information are accurate when setting up a Home Delivery.

If any of this information is incorrect or incomplete, the delivery may be delayed or may not be completed. Transi will send you notifications to keep you informed about the status of your transaction and any issues that may affect the delivery.

If you notice an error after submitting your transfer, please contact Transi Customer Support as soon as possible so we can assist you with the next steps.

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