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What is Transi WhatsApp? (AI assistant)

Transi WhatsApp is a customized, AI-powered digital assistant developed to provide Transi customers in the Dominican Republic with a unique and convenient way to manage key parts of their money transfer experience directly through WhatsApp.

Through Transi WhatsApp, customers can complete their initial onboarding and identity verification, validate eligible Cash Pickup transactions before visiting a Transi Network location, receive transaction updates, access currency conversion options for eligible transfers received in USD, initiate domestic money transfers, and connect with Transi Customer Support.

For eligible Cash Pickup transactions, recipients can complete the required validation through WhatsApp and receive a unique OTP to collect their money at a participating Transi Network location, helping make the pickup experience faster and more convenient.

Transi WhatsApp is part of the broader Transi ecosystem, designed to give recipients more ways to access, manage, and interact with their money.

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