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What should I do if I lose the phone I use to access Transi or if it is stolen?

Contact Transi Customer Support through one of our official channels as soon as possible. Our team will guide you through the necessary identity verification and security steps to help protect your Transi app and Transi WhatsApp access.

If you contact us from a different phone number, we may ask you to complete additional verification before we can assist with your account.

For your security, never share your password or OTP with anyone.

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Our team can help with anything the Help Center didn't answer.

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